top of page
Refund and Return Policy
Due to the personalized nature of our products, all cards are custom-made and sales are generally final once production begins.
Custom Products
Because each card is created specifically for the customer, we do not accept returns or offer refunds for completed custom cards unless the item arrives damaged or there is a manufacturing defect.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging.
We will review the issue and, when appropriate, provide a replacement.
Customer Responsibility
Customers are responsible for reviewing and submitting accurate details for their custom cards. Cards of Honor Customs is not responsible for errors resulting from incorrect information submitted by the customer.
Customer Support
If there is ever an issue with your order, please contact us and we will do our best to make it right.
bottom of page

